Student FAQ's about myWCU

The portal will be used as a gateway to all University transaction systems and will communicate important information to the University community.
The portal will provide a single login to University administrative systems.

myWCU will allow students to access the information they need:

Self-Scheduling

Financial Aid

Billing

Grades

Deadlines

Why is myWCU going live April 5?

Information Service has had two successful tests using the Peoplesoft enrollment system. Going live now enables students to use the system for Summer registration and changes to the Fall schedule. Although we do not expect any problems, these scheduling periods have less activity than the Fall registration period and resolution of issues will be less complex. Information for Financial Aid and Bursar will be updated on Stuview nightly.

How do I access myWCU?

Use a web browser link Internet Explorer (recommended) or Netscape and go to my.wcupa.edu (Note: Do not enter www)

User ID = Network/Webmail Username (initials and your six-digit WCU ID#)
Password = Initialized WCU Network/Webmail password

If you have not initialized your WCU network/webmail password, see below.

How do I initialize a myWCU password?

If you have not initialized your web mail password, select “Click here to change your password”. The system will then prompt you to select a new password. Passwords must be at least 5 characters long.

Forgot Your Password?
Visit the Academic Computing Center Help Desk in Anderson Hall,
Room 20. Bring your WCU ID card with you.

How do I Schedule?

For detailed scheduling instructions click one of the links below.

Student Scheduling Instructions (MS Word document)

Student Scheduling Instructions (PDF file)

Self-Scheduling Tips (MS Word document)

What would prevent me from self-scheduling?
All university bills (tuition, housing, meals, bookstore, library and parking fines) must be cleared before you may schedule. In addition, you must contact your advisor before scheduling. Check your myWCU page for any current HOLDS on your account.

Where can I find the class schedule?
The course schedule is available on myWCU. Just click on the link for “Search Class Schedule” in the Self-Scheduling pagelet or on the magnifying glass when scheduling.

How can I view the Course Catalog?

A link to the course catalog is available from the Self-Scheduling pagelet . Click on the "Search Course Catalog" link.

How do I personalize my homepage?

Once you have signed in to the myWCU, you can personalize your portal page

First click on "My Page", than select the Personalize Homepage Link located at the top right side of the screen.

Select the items you wish to appear on your home page

Arrange the items on your home page by selecting the Personalize Layout link

Next, choose either the 2 column or 3 column layout.

Then, select an item from a column and use the directional arrow to move the item up, down, right or left.

Finally, click the save button located at the bottom of the page to save your changes.

Use the Home link at the top of the screen to return to your home page.

Will I be able to access my WCU email from the portal?

Yes, but you need to customize the email pagelet.

Customize your email pagelet
When Email is first selected from the Personalize Content page, you will get this message on the portal homepage.

Click on the Customize button.

Email UserID – Network/Email ID

Password – enter your Network/Email password here
*Please note that when you change your password, you will need to also change it here.

Number of Emails to Display – enter the number of emails to display on your portal homepage (if you do not want any emails to display, check Do Not Display These Messages)

Additional Email Accounts can be added

Click Save

The Calendar Events pagelet requires the same email account setup.

Does the portal replace the WCU Web site?

No. The WCU Web site will continue to be the public domain for information, internal and external. The portal is a private domain that will allow you to access and manage all of your University information that requires sign-on and authorization.

What services will be included in WCU's portal?

Initially the portal will include the following features:

Student Self-Scheduling
Student Services Information and Resources
Official Notices: Hear from university offices and departments about various deadlines, dates and important announcements.
Links: Create a list of your favorite Web sites that you can access from any browser.
Web E-mail: Access your WCU e-mail account from the web!
Personal Calendar: Manage your time by adding classes, important reminders, meetings and different events on a calendar you will be able to access anywhere.
Academic/Research: Access to WCU Libraries and other online research tools will allow you to easily access articles and other necessary information for your classes. You'll be able to chat with a reference librarian and use new library research tools designed to give you easier access to information.

Technical Support Information

What should I do if I have problems using myWCU?

Students should contact the Student Help Desk at 610-436-3349 or visit them in Anderson Room 20

Faculty and staff should contact the Faculty/Staff Help Desk at 610-436-3350 or email at

How do I delete cookies?

To delete a cookie, follow these steps:

a. In Internet Explorer, on the Tools menu, click Internet Options.
b. On the General tab, click Settings, and then click View files.
c. Select the cookie you want to delete, and then, on the File menu, click Delete.
(Some Web sites store your member name and password or other personally identifiable information about you in a cookie; therefore, if you delete a cookie, you may need to re-enter this information the next time you visit the site. )
To delete all of the cookies on your computer, click Delete Cookies on the General tab.

How do I clear the cache?

To clear the cache in Internet Explorer, follow these steps:

a. Choose Tools, Internet Options from your Menu Bar

b. In the Internet Options dialog box, click the button marked ‘Delete Files…’

c. The Delete Files dialog box opens, displaying the question ‘Delete all files in your Temporary Internet Files Folder?’.

d. Click the checkbox to the left of ‘Delete all offline content’
e. Click OK in the Delete Files dialog box to begin the delete.
f. Click OK in the Internet Options dialog box.

NOTE: Since you must completely shut down your PC in order to fully delete your temporary Internet files, you may wish to clear cache prior to shutting down your PC at the end of your workday.

Is my browser compatible with myWCU?

The web browser requirements for myWCU are:
Internet Explorer 5.0 or greater (IE is the recommended Internet Browser for myWCU)
Netscape 4.7 or greater (Netscape 7.0 is not recommended at this time)
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